FAQ

We accept payments from major credit cards, including Visa, Mastercard,

American Express, and Discover. We also accept payments through PayPal.

If you need to cancel your order, please contact us as soon as possible. For digital purchases,

we can cancel and refund your order as long as you have not yet accessed the product.

For physical products, we may be able to cancel your order before it has been shipped.

However, if your order has already been shipped, you will need to follow our returns procedure.

Yes, we offer customer support to help you with any questions

or issues you may have with our products.

You can contact us through our contact page or by email.

Our support team strives to respond to all inquiries within 24 hours.

Our privacy policy outlines the types of information we collect

when you visit our website, how we use it, and how we protect your privacy.

You can read our full privacy policy on our website's Privacy Policy page.

We occasionally offer discounts and promotions to our customers. To stay up-to-date with

our latest offers, sign up for our newsletter or follow us on social media.

After purchasing a digital product, you will receive an email with your login details

and instructions on how to access the product. If you have any issues accessing your

purchase, please contact our customer support team for assistance.

No, our digital products are for personal use only and cannot be shared with others.

Unauthorized sharing or distribution of our products is a violation of

our terms of service and may result in legal action.

If you encounter any technical difficulties with your digital purchase, please contact

our customer support team for assistance. Our team will work with you to resolve

any issues and ensure that you can access and use your purchase effectively.

Help@onkodh.com